Deskripsi pekerjaan
Meratus Group adalah operator maritim dan logistik terintegrasi terkemuka di Indonesia yang beroperasi sejak 1957. Perusahaan ini mengelola lebih dari 45 rute pelayaran, 100 armada kapal, serta jaringan terminal peti kemas dan pusat logistik. Sebagai Hospitality Coordinator, Anda akan mengawasi layanan penumpang maritim dari ujung ke ujung, baik di terminal darat maupun di atas kapal. Tanggung jawab utama meliputi memastikan standar layanan kelas atas, kualitas makanan, koordinasi vendor, serta kelancaran operasional embarkasi dan debarkasi penumpang.
Tanggung jawab: Service & Facility Ops: Enforce service checklists, maintain shore/ship facilities, verify entertainment systems, and coordinate insurance claims.; Terminal & Passenger Handling: Manage passenger/vehicle flow during boarding, VIP manifests, and standby medical teams.; Logistics & Vendors: Audit food supply quantity/quality, select monthly menus, coordinate vessel berthing schedules, and manage waste disposal.; Strategy & Reporting: Plan terminal promotional events and compile daily/monthly performance & cost-evaluation reports..
Kualifikasi: Bachelor's degree in Hospitality, Maritime, or Business Management.; 3–5 years experience in maritime, hotel, or cruise passenger services.; Strong leadership, vendor management, and operational reporting skills..
Tanggung jawab
- Service & Facility Ops: Enforce service checklists, maintain shore/ship facilities, verify entertainment systems, and coordinate insurance claims.
- Terminal & Passenger Handling: Manage passenger/vehicle flow during boarding, VIP manifests, and standby medical teams.
- Logistics & Vendors: Audit food supply quantity/quality, select monthly menus, coordinate vessel berthing schedules, and manage waste disposal.
- Strategy & Reporting: Plan terminal promotional events and compile daily/monthly performance & cost-evaluation reports.
Kualifikasi
- Bachelor's degree in Hospitality, Maritime, or Business Management.
- 3–5 years experience in maritime, hotel, or cruise passenger services.
- Strong leadership, vendor management, and operational reporting skills.
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- S1
- Gaji
- Rp 13.000.000 – Rp 15.000.000 per month