Senior QC Supervisor

About the role PT. Eagle Sporting Goods is seeking a Senior QC Supervisor to join our quality assurance and control team. This is a full-time position based in Nganjuk, Jawa Timur. As QC Senior, you will play a critical role in maintaining and enhancing our product quality standards across our manufacturing operations. This position holds strategic importance in ensuring that all sporting goods meet stringent quality specifications, regulatory requirements, and customer expectations. You will lead quality control initiatives, oversee inspection processes, and drive continuous improvement across the organisation.

Key responsibilities Lead and supervise quality control inspections and testing of raw materials, work-in-progress, and finished products Develop, implement, and maintain quality control procedures, standards, and protocols aligned with international quality benchmarks

Conduct comprehensive analysis of product defects and non-conformities, documenting findings and recommending corrective actions Manage and calibrate quality testing equipment to ensure accuracy and compliance with industry standards Train, mentor, and supervise quality control staff members, fostering a culture of excellence and continuous improvement

Review and analyse quality data, preparing detailed reports and presenting findings to senior management Collaborate with production, engineering, and procurement teams to resolve quality issues and implement preventative measures Ensure compliance with relevant quality standards, certifications, and regulatory requirements

Investigate customer complaints and quality-related incidents, implementing corrective and preventative actions What we're looking