Deskripsi pekerjaan
Perusahaan manufaktur furnitur kami sedang mencari Customer Relationship Staff yang proaktif dan komunikatif untuk menjaga hubungan baik dengan pembeli luar negeri yang sudah ada serta mengembangkan jaringan dengan calon pelanggan baru melalui WhatsApp dan media digital. Peran ini bertanggung jawab untuk memberikan pembaruan informasi perusahaan, mengelola komunikasi rutin, mengirimkan materi produk dan katalog penawaran khusus, menganalisis data dan riwayat pembelian pelanggan, serta bekerja sama dengan tim desainer grafis dan penjualan untuk mengoptimalkan peluang bisnis.
Tanggung jawab: Update acknowledgement about our company to existing and new potential customer; Maintain regular communication with existing customers through digital media; Contact potential new customers to introduce our company and furniture products; Provide updates on shows dates, new designs, product collections, catalogs, and special offers; Send product information, pict to customers; Follow up special offers to identify potential orders; Maintain relationships with inactive customers and encourage repeat orders; Record customer communications, responses, and follow-up activities; Working together with design graphic team to make some notification/campaign to customer; Coordinate with the sales team to follow up on customer needs and sales opportunities; Prepare regular reports on customer engagement and follow-up results; Needs to be commercial creative; Work a lot with database, figure, and analysis to enable to classify customers as active, declining, or inactive based on order history, purchasing frequency, and items they bought; Requirement :.
Kualifikasi: S1 Engineering/ Economy Accounting/ Marketing, Business administration etc; English language proficiency written & verbal; Database skill; Excel, adobe, canva etc; Smart and logical thinking; Team player and or personal capability to work without any supervision.
Tanggung jawab
- Update acknowledgement about our company to existing and new potential customer
- Maintain regular communication with existing customers through digital media
- Contact potential new customers to introduce our company and furniture products
- Provide updates on shows dates, new designs, product collections, catalogs, and special offers
- Send product information, pict to customers
- Follow up special offers to identify potential orders
- Maintain relationships with inactive customers and encourage repeat orders
- Record customer communications, responses, and follow-up activities
- Working together with design graphic team to make some notification/campaign to customer
- Coordinate with the sales team to follow up on customer needs and sales opportunities
- Prepare regular reports on customer engagement and follow-up results
- Needs to be commercial creative
- Work a lot with database, figure, and analysis to enable to classify customers as active, declining, or inactive based on order history, purchasing frequency, and items they bought
- Requirement :
Kualifikasi
- S1 Engineering/ Economy Accounting/ Marketing, Business administration etc
- English language proficiency written & verbal
- Database skill
- Excel, adobe, canva etc
- Smart and logical thinking
- Team player and or personal capability to work without any supervision
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- S1
- Gaji
- Rp 5.300.000 – Rp 5.700.000 per month
- Batas lamaran
- 12 November 2026