Operations Supervisor - Surabaya

Deskripsi Pekerjaan

Tanggung Jawab

• Effectively coordinate driver partners to ensure supply-demand balance
• Oversee driver onboarding, training, and performance management
• Manage and coordinate drivers to ensure efficient vehicle utilization, address operational issues, and provide support to enhance driver performance and safety
• Handle arising incidents related to unit assets and drivers on a daily basis. Coordinate to monitor the progress of incident resolution with relevant parties
• Conduct vehicle inspections to ensure all units meet safety, performance, and quality standards before deployment or after servicing
• What we're looking for:
• Bachelor's Degree in any field, and proven experience in a similar industry (Ride-Hailing, Taxi, Transportation, or Logistic Industry)
• Minimum 2 years of experience in driver management, fleet operations, vehicle inspection, or maintenance (experience with electric vehicle is a plus)
• Tech-savvy, comfortable using various technologies and digital tools with ability in data analytics and administration
• Able to drive car and possesses a valid car driving license (SIM A) is a must
• Willing to work onsite and be actively involved in field operations
• Important Details:
• Working arrangement: Fully working from office, with shifting schedule
• Placement: Surabaya
• Candidates available for immediate joining will be given priority