IT Support

Yayasan Surabaya European School Surabaya, Jawa Timur

Deskripsi pekerjaan

Perusahaan mencari seorang Staf IT Support yang berdedikasi untuk mendukung operasional harian serta pemeliharaan menyeluruh pada sistem teknologi sekolah. Peran ini memastikan seluruh perangkat keras, perangkat lunak, jaringan, serta platform digital berjalan secara andal untuk mendukung kelancaran kegiatan belajar mengajar dan administrasi institusi pendidikan.

Tanggung jawab: Provide technical support and troubleshooting for hardware, software, network, and peripheral devices; Install, configure, and maintain computers, printers, projectors, and other IT equipment; Perform routine maintenance, updates, and preventive checks to ensure system reliability; Assist in maintaining data backups and IT documentation; Support the administration of school information systems and digital platforms; Serve as the school's Dapodik Operator and ensure data is maintained accurately and in a timely manner; Coordinate with vendors or service providers when required; Support technology-related needs during school activities and events; Requirements.

Kualifikasi: Bachelor's degree in Information Technology, Computer Science, Informatics, or a related field; Experience in IT support, system administration, school administration, or a similar role is preferred; Knowledge of Dapodik administration is an advantage; Experience supporting Apple/macOS and iOS devices is preferred; Good communication skills in English; Good understanding of computer hardware, software installation, and basic network troubleshooting; Familiarity with data management, system maintenance, and backup procedures; Strong problem-solving skills and attention to detail; Able to work independently and collaboratively in a team environment; Adaptable, reliable, and service-oriented.

Tanggung jawab

  • Provide technical support and troubleshooting for hardware, software, network, and peripheral devices
  • Install, configure, and maintain computers, printers, projectors, and other IT equipment
  • Perform routine maintenance, updates, and preventive checks to ensure system reliability
  • Assist in maintaining data backups and IT documentation
  • Support the administration of school information systems and digital platforms
  • Serve as the school's Dapodik Operator and ensure data is maintained accurately and in a timely manner
  • Coordinate with vendors or service providers when required
  • Support technology-related needs during school activities and events
  • Requirements

Kualifikasi

  • Bachelor's degree in Information Technology, Computer Science, Informatics, or a related field
  • Experience in IT support, system administration, school administration, or a similar role is preferred
  • Knowledge of Dapodik administration is an advantage
  • Experience supporting Apple/macOS and iOS devices is preferred
  • Good communication skills in English
  • Good understanding of computer hardware, software installation, and basic network troubleshooting
  • Familiarity with data management, system maintenance, and backup procedures
  • Strong problem-solving skills and attention to detail
  • Able to work independently and collaboratively in a team environment
  • Adaptable, reliable, and service-oriented

Informasi lowongan

Tipe pekerjaan
Contract
Pendidikan
S1
Gaji
Rp 5.000.000 – Rp 6.000.000 per month
Batas lamaran
23 Oktober 2026

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