Deskripsi pekerjaan
This role is for an experienced professional to manage multi-branch operations within a shipping agency. The position requires deep expertise in port operations, port clearance processes, and regulatory compliance within the Indonesian maritime sector. As an Operation Manager, you will lead operational teams, oversee port disbursements, manage vendor relationships, and ensure high standards of service for various vessel types including general cargo, bulk carriers, and tug & barges. You will be responsible for digitalizing work processes, monitoring performance via dashboards, and maintaining high integrity in all financial and operational activities across multiple branches.
Tanggung jawab: Lead and develop the operational team's competence; Manage multi-branch operations and oversee multiple ports simultaneously; Handle port clearance, documentation, and regulatory compliance; Control operational costs and manage vendor relationships; Perform direct monitoring, troubleshooting, and evaluation of operational tasks; Implement and utilize digital reporting and monitoring systems; Travel to branches as needed and maintain flexible working hours for operational escalations.
Kualifikasi: Minimum D3/S1 education, preferably in Shipping, Port Management, Maritime Transportation, Logistics, or related fields; Minimum 10 years of experience in shipping agency operations, with at least 3 years as an Assistant Manager or higher; Experience handling vessel operations in various Indonesian ports (general cargo, bulk carrier, tug & barge, foreign vessels); Mastery of Port Clearance In & Out, crew/vessel documentation, SPB, SPOG, PNBP, Inaportnet, and port regulations; Strong network with port authorities (KSOP/UPP), Pelindo, and terminal operators; Understanding of Port Disbursement, Operational Cost Control, Vendor Management, and Ship Husbandry Services; Strong leadership, integrity, and ability to develop operational teams; Experience managing multi-branch operations (at least 10 branches) with high vessel volume; Proficient in digital systems, dashboard monitoring, and Microsoft Excel/Google Sheets; Good English communication skills for agency correspondence.
Tanggung jawab
- Lead and develop the operational team's competence
- Manage multi-branch operations and oversee multiple ports simultaneously
- Handle port clearance, documentation, and regulatory compliance
- Control operational costs and manage vendor relationships
- Perform direct monitoring, troubleshooting, and evaluation of operational tasks
- Implement and utilize digital reporting and monitoring systems
- Travel to branches as needed and maintain flexible working hours for operational escalations
Kualifikasi
- Minimum D3/S1 education, preferably in Shipping, Port Management, Maritime Transportation, Logistics, or related fields
- Minimum 10 years of experience in shipping agency operations, with at least 3 years as an Assistant Manager or higher
- Experience handling vessel operations in various Indonesian ports (general cargo, bulk carrier, tug & barge, foreign vessels)
- Mastery of Port Clearance In & Out, crew/vessel documentation, SPB, SPOG, PNBP, Inaportnet, and port regulations
- Strong network with port authorities (KSOP/UPP), Pelindo, and terminal operators
- Understanding of Port Disbursement, Operational Cost Control, Vendor Management, and Ship Husbandry Services
- Strong leadership, integrity, and ability to develop operational teams
- Experience managing multi-branch operations (at least 10 branches) with high vessel volume
- Proficient in digital systems, dashboard monitoring, and Microsoft Excel/Google Sheets
- Good English communication skills for agency correspondence
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi
- Batas lamaran
- 12 November 2026